What Information We Hold and Why
When you open an account with us, we collect the registration details you provide — name, contact number, and email address. Every time you make a deposit or withdrawal using bKash, Nagad, or Rocket, we log the transaction reference, the wallet number you used, and the
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timestamp. We do not store your mobile wallet PIN or full payment credentials on our servers. Your device type, browser version, and session activity are collected automatically to keep the account secure and to detect unusual login attempts. We also record which games you open —
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whether that is a live table session or a crash game round — so that account history is accurate and disputes can be resolved fairly. IP address data helps us apply regional eligibility rules, since availability of our platform depends on local law and the regions
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we are permitted to serve. We retain personal data only as long as your account is active or as required by applicable record-keeping obligations. You can request a copy of the data we hold or ask us to close your account and delete your records at
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any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.